Omni-Channel Contact Centre
One simple solution to allow you to engage seamlessly with customers on any channel, be it calls; email; chat; social or mobile.
Customer Service CRM Software
Rapid, personalised customer service, providing agents with all customer information that they need, on an intelligent user interface.
Field Service Management
Transform field workforce productivity and deliver exceptional customer experience with mplsystems' pioneering end-to-end service management solutions.
Making complex customer service simple: mplsystems provide end-to-end Contact Centre, Customer Service CRM and Field Service Management technology, - experts in configuring solutions around complex business processes.