Mobile App Features that will Transform the Efficiency of your Field Based Workforce
In an age dictated by fierce competition and autonomous consumers with reduced loyalty, getting the mobile solution for your field workers is key to boost efficiency, transform the customer experience and increase operational efficiency.
Our whitepaper outlines the 8 simple features that you should look for when considering investing in a field service mobile app. These features will boost the efficiency of your workforce, while simultaneously empowering them to deliver a better customer experience.
Whether you are a Service Manager considering your first investment, or an upgrade for your existing software, this paper will discuss 8 value adding functionalities, beyond the basic, for the mobile app that you should consider as your essentials in today’s market.
Trusted by many of Europe’s top field service organisations to transform customer experience, mplsystems’ service management solution was positioned in Gartner’s latest Magic Quadrant for Customer Engagement. We specialise in configuring end-to-end solutions around an individual organisations’ requirements. Our pioneering scheduling & dispatch software enables responsive optimisation of field technicians and predictive maintenance using IoT and other real-time feeds.
Contact us to find out how our mobile apps could transform your field based teams.
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