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IFS-mplsystems strengthens Project Management team with new appointment

29th February, 2016

IFS-mplsystems appoint Tim Knott as Project Manager

IFS-mplsystems, specialist contact centre and field service technology providers, have announced Tim Knott has joined the company to expand their rapidly growing project management team.

Tim brings with him a wealth of both IT and Project Management experience joining us from field service software providers, Tesseract, where he worked as an Application Consultant. Tim’s role at Tesseract included application and technical support, consulting and project management where he was responsible for scoping requirements and project managing the implementation of customer projects.

Joining the team at IFS-mplsystems, Tim will be instrumental in future client projects, where field-service is the primary requisite. Tim will be introduced to clients immediately, driving the IFS-mplsystems solution delivery to meet our client’s operational and commercial ambitions.

Martyn Cranfield, Technology Operations Manager, IFS-mplsystems comments “I am delighted to welcome Tim to the growing project management team at IFS-mplsystems. With his knowledge and experience within the field service management industry Tim will become a key member of the team and will play a pivotal role in the winning and completion of new customer projects.”

Award-winning providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management Technology, delivered on premise or in the cloud. Our unique modular approach ensures every solution is tailored to each organisations individual needs and has led to inclusion as one of only two Europeans providers in the 2015 Gartner Magic Quadrant’s for CRM Customer Engagement and Contact Centre as a Service.

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