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mplsystems & FMJ Facilities Management Technology Survey 2015

2nd September, 2015

What current technology solutions is the facilities management industry using for service delivery & where are the gaps?

For any facilities management or engineering maintenance business the key objectives are to offer clients an excellent and responsive service, remain competitive and successfully deliver reactive and planned preventative maintenance effectively.
However with customer demand continuously increasing and new technology solutions such as self-service, cloud based CRM and mobile apps being introduced, businesses are struggling to fill the gaps in order to provide a seamless service delivery.
mplsystems therefore want to find out what service desk, job scheduling and mobile app technology is being used in the facilities management industry to help better understand how service delivery can be improved.
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