Outbound Dialling Software
Increase campaign flexibility with call centre outbound dialling software
Contact centres performing sales, service and marketing, or a mix of these activities, require a degree of flexibility that allows them to manage multiple campaigns, both inbound and outbound with different dialling modes. However many companies are still relying on rigid, inflexible traditional call centre dialling software solutions.
mplsystems offer unrivalled call centre dialling software, allowing the business to support existing customers whilst following up new sales opportunities.
A range of hosted dialler options can be configured and used concurrently, including; preview, progressive and predictive dialling. Campaign data can be loaded from external databases or campaign calls can be triggered dynamically at a certain point in the customer journey, for example approaching annual service.
Never miss another sales opportunity with our automatic dialing software