Only 22 days to go until Field Service Insight UK | 9th March 2016
15th February, 2016
Hosted by mplsystems, Field Service Insight UK is a brand new industry event that will be held on the 9th March 2016 at the Grosvenor House Hotel, London. The day will consist of a unique mix of presentations, interactive talks, customer case studies and networking opportunities for professionals in the field service management sector.
Unlike many other shows and conferences in the industry, Field Service Insight UK is a smaller, focused event designed to address key topics and trends via a mix of industry professionals, field service organisations and topical experts.
The agenda is made up of a mix of speakers including consultants, technology specialists, and industry experts and will include two guest speakers who will discuss their own experiences with deploying service management solutions.
Dave Ormston, IT Success Specialist, LOCS – How to guarantee success when deploying field service projects – Dave Ormston looks at the key challenges and how these can be overcome in the context of projects such as Cofely, Gamestec and the Metric Group
Paul Gresty, Managing Director, EcoMaster – Deploying true end-to-end field service management – Paul Gresty will explain how leading furniture repair company, Ecomaster, successfully improved customer satisfaction and reduced scheduling time by 80%
Nick Frank, Industry Expert – Driving business growth through Servitisation and Proactive Maintenance – Nick Frank will host an interactive discussion on the Internet of Things and the benefits this can bring a business, drawing on real examples of business success
Paul White, CEO, mplsystems & Neal Jones, Senior Developer, mplsystems – The latest technology innovations for field service – Neal and Paul will discuss the latest innovations in field service technology including predictive scheduling, automated intelligent response technology, dynamic boot stock, and the next generation of mobile applications
Rob Burgess, European Service Manager, TCS JOHN HUXLEY – Achieving end-to-end Visibility and Reporting for Service Delivery – Rob Burgess will share how TCS achieved meaningful reports and end-to-end visibility with their end-to-end service management solution
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